Privacy Policy
1. Introduction
Welcome to Logsmith.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our log management and analysis services.
Our platform is designed to provide secure intelligence for the modern enterprise. As such, the security of the data you entrust to us is our highest priority. This policy outlines our practices regarding the collection, use, and disclosure of your information.
2. Data Collection
We collect and process different types of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, email address and telephone numbers.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, and operating system.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Service Provision
To provide the core functionality of Logsmith.ai including log ingestion and real-time analysis.
Security Monitoring
To detect and prevent fraudulent activities and protect the integrity of our global infrastructure.
4. Security Measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
All data transmitted to Logsmith.ai is encrypted using AES-256 at rest and TLS 1.3 in transit. Our facilities undergo regular SOC2 Type II audits to ensure the highest standard of physical and digital security.
5. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our data protection officer at: