Logsmith Website Terms of Service

Welcome to Logsmith. These Terms of Service (the "Terms") are a binding contract between you and Logsmith Inc. ("Logsmith", "we", "us") governing your access to and use of our websites, including logsmith.ai and its subdomains, and the content on them (the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

For product support, contact [email protected]. For questions about these Terms, contact [email protected].

1. What These Terms Cover

These Terms govern the Site only: browsing our web pages, reading our content, and submitting information through forms on the Site (such as contacting us or booking a demo).

2. The Logsmith Service Is Governed by Separate Terms

Use of the Logsmith product — including creating an account, connecting systems, and receiving output from the service — is governed by the Terms of Service - Product, not these Terms. If you have a Logsmith account or a signed agreement with us, that agreement governs your use of the service, and controls over these Terms in any conflict. Nothing on the Site — including product descriptions, documentation, or blog content — modifies, supplements, or creates any warranty under that agreement.

3. Changes

We may update these Terms from time to time by posting the updated version at this URL with a revised "Last updated" date. Changes apply to your use of the Site after posting. If you do not agree to a change, your remedy is to stop using the Site.

4. Our Content and Trademarks

The Site and its content — text, graphics, logos, images, videos, documentation, and software — are owned by Logsmith or its licensors and protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and view the Site and its content for your internal business and informational purposes. You may not copy, republish, distribute, sell, or create derivative works from Site content, or use the Logsmith name, logo, or trademarks, without our prior written consent, except as permitted by law (such as fair use or brief quotation with attribution).

5. Acceptable Use of the Site

You will not: (a) probe, scan, or test the vulnerability of the Site or bypass its security or authentication measures; (b) interfere with the Site's operation or introduce malicious code; (c) scrape, crawl, or bulk-extract Site content, including for training machine-learning models, other than ordinary search-engine indexing; (d) impersonate any person or entity, or submit false information through Site forms; or (e) use the Site in violation of applicable law.

6. Third-Party Links

The Site may link to third-party websites and resources. We do not control them, and we are not responsible for their content, accuracy, or practices. Links are provided for convenience only and do not imply endorsement.

7. Privacy

Our collection and use of personal information through the Site is described in our Privacy Policy.

8. Disclaimers and Limitation of Liability

8.1 THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. SITE CONTENT IS PROVIDED FOR GENERAL INFORMATION ONLY: IT MAY BE INCOMPLETE, OUTDATED, OR INACCURATE, IS NOT ADVICE, AND IS NOT A REPRESENTATION OR WARRANTY ABOUT THE LOGSMITH SERVICE, WHICH IS DESCRIBED AND WARRANTED (IF AT ALL) SOLELY IN THE AGREEMENT THAT GOVERNS IT.

8.2 TO THE FULLEST EXTENT PERMITTED BY LAW, LOGSMITH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE, AND OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE AND THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. Any dispute arising out of these Terms or the Site that is not resolved by good-faith negotiation (beginning with written notice to [email protected]) within 30 days will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Wilmington, Delaware, in English; judgment on the award may be entered in any court of competent jurisdiction. All claims must be brought in the parties' individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding, and you and Logsmith each waive the right to a trial by jury. Either party may bring a qualifying claim in small-claims court or seek injunctive relief in any court of competent jurisdiction for infringement or misuse of intellectual property. For any proceeding not subject to arbitration, the state and federal courts located in Delaware have exclusive jurisdiction. Disputes relating to the Logsmith service are governed by the dispute-resolution terms of the agreement that governs the service (Section 2).

10. General

If any provision of these Terms is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and Logsmith regarding the Site.

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