Legal Documentation

Terms of Service

Last Updated: 9 April 2026Version 3.1.0

1. Agreement to Terms

By accessing or using Logsmith.ai's platform, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

These terms apply to all visitors, users, and others who wish to access or use our Service. We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

2. Platform License

Subject to these Terms, Logsmith.ai grants you a non-exclusive, non-transferable, limited right to access and use the platform for your internal business purposes:

  • Authorized Users: Only authorized personnel who have agreed to these terms may access the platform features.
  • Data Boundaries: Usage must comply with the limitations of your selected plan (e.g., data ingestion limits, retention periods).
  • API Access: Automated access must not exceed documented rate limits and should use official integrations where available.

3. Acceptable Use

You agree not to engage in any of the following prohibited activities while using our service:

Malicious Intent

Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from our servers.

Service Disruption

Imposing an unreasonable or disproportionately large load on our infrastructure beyond fair use guidelines.

4. Limitation of Liability

In no event shall Logsmith.ai, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

The service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

5. Contact Information

If you have any questions about these Terms of Service, please contact our legal team at:

legal@logsmith.ai
123 Intelligence Way, Tech Quarter, San Francisco, CA 94105

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